Road provides our clients with "seat management"
enterprise computing solutions. Our desktop outsourcing approach
provides users with PC computing as a reliable desktop service
for a fixed monthly price. Services "bundled" into
a fixed price seat include help desk support, hardware/software
maintenance (restoration to service upon failure in a specified
time period), and platform and software technology refresh
on a defined schedule. This keeps your employees working with
minimum downtime and your IT infrastructure at the state-of-the-art
in desktop computing as each desktop is replaced with newer
technology every 1, 2 or 3 years.
Desktop outsourcing systems administration services include
e-mail, file services, backup and restore, communications,
and IT security. Performance to service level agreements,
at lower predictable cost and risk, is guaranteed.
Through our world-class systems management center, our professionals
monitor the status of desktops, servers, and networks to proactively
identify and correct problems before users are affected. Our
enterprise solution, based on "best of breed" modern
infrastructure management tools, substantially lowers the
total cost of ownership while significantly raising the level
of service to your enterprise.